Click on "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your email to reset your password.

Your alumni status is automatically verified using university records during registration. If there's an issue, contact the Alumni Office with your student ID and graduation year.

• Basic (Free) - Basic portal access
• Silver (₱500/year) - Event discounts, newsletter
• Gold (₱1,000/year) - Career services, priority registration
• Platinum (₱2,500/year) - All benefits + exclusive events

Go to Membership > Upgrade to view available tiers and complete payment via GCash, Maya, bank transfer, or credit card.

Browse events in the Events section, click on an event for details, and click "Register" to sign up. You'll receive a confirmation email with your ticket.

Yes, go to Events > My Registrations to cancel. Refund policies vary by event - check the event details for specific terms.

Yes, donations to SSU are tax-deductible. You'll receive a certificate of donation for BIR filing at the end of each year.

Go to Donations > History, find your active pledge, and click "Cancel Pledge". The cancellation will take effect before your next billing date.

Earn points by attending events (50-100 pts), completing surveys (25-50 pts), making donations (1 pt per ₱10), referring alumni (100 pts), and daily logins (5 pts).

Points expire after 24 months of inactivity. You'll receive a notification when points are about to expire.